Note that the above cell phone numbers could be the head office and you can the employees have a tendency to overcome animated your through. But you is to persist because both associations will assist your.

On listing and you will considering my personal sense, brand new ridiculous Jetstar surgery is actually perpetuated from the dishonest, faceless morons utilized by the fresh airline. Jamie

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Jetstar have the bad

Jetstar feel the bad customer service! Just perform the support service group misguide your, the only method to rating help with a problem would be to complete an ailment form next wait fifteen months to possess an enthusiastic address! We have never ever heard so many apparent support service they state “No I will not transfer one anyone who will help you” during my Lifestyle!

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I’ve had a flight to Sydney set aside to have days now – this has been changed double now – new is that I am to the a completely additional airline and can miss out the Lion King that’s the reason I found myself moving in the initial place. I had kept enough time to see the reveal and you may spend some time when you look at the Quarterly report and you may travel straight back next day. Jetstar if you’re reading this article – As to why features I already been put-on a different trip? Please get in touch with me personally – I’m today on the Scheduling source: O57EJL. I’m hoping you decide to go bankrupt!

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I am glad to have discovered that it

Last night I became planned so you’re able to fly to Melbourne to see a beneficial pal. I happened to be just going for dos evening having a very rigid schedule to capture with so it friend. It boarded you into the planes without cleanup they once the previous people had disembarked. fifteen – 20 mins as we because of block, the fresh airplane pilot told there is certainly a technical problem with this new O2 face masks, auto mechanics were deciding on they as well as might be better having into the 30mins. I’m able to afford to become 30 mins late. Immediately following 40 mins he return so you’re able to indicates all is really therefore we should be into the our very own ways in this five minutes. Exactly as I am going to text message my good friend which have a this new coming time the guy comes back so you can indicates the guy spoke too in the future. That they had had a beneficial damage and now we today needed to disembark the newest plane. They rescheduled for an after deviation who come across myself landing into the Melbourne at around ten -was, meaning social gathering preparations for this night wouldn’t can be found. The sole most other flight they might get me personally on to is at 10am the next early morning or pm one to evening, none where could be that lead in order to Saturdays plan, so i inquire which they terminate and you can reimburse me. I leftover the latest airport thinking that was done. This morning We wake up believing that I will look at just discover that airline wasn’t terminated, but rather that they had rescheduled in order to a journey in the 8:30am this morning and you will my personal travel insurance won’t cover you to. Since the booking is actually over via Qantas We ring these to sort it and additionally he could be hectic to your Darwin Airport problem, therefore once fifty times I have thru. Qantas cancels that which you and you will reimburses myself the things i have repaid. We find out about the other out of pocket will set you back out-of cab and you may kennel charge. They recommend I have to consult Jetstar while they was in fact the ones who met with the trouble with the newest flights and my travel cover had lapsed given that I had been booked on to several other airline that was perhaps not secured. Jetstars response: Hi Lorraine, we won’t be able so you’re able to reimburse any out of pocket expenses for your requirements at this juncture. Since your booking has been terminated and you can reimbursed, the package with us has ended. I create highly recommend people buy travel cover however if interruptions occur so you may want to followup together with your insurance provider to try to claim. Thank you so much – Bella